Appliance Diagnostics

Coming Soon

This feature is under active development and is coming soon.

Diagnostic events enable the retrieval of detailed diagnostic data specific to Samsung Appliances deployed within Location Groups.

For supported appliances, diagnostics offer the following capabilities:

• Deliver early warnings and real-time updates on potential appliance malfunctions.
• Optimize operational efficiency and reduce labor costs by providing remote, real-time diagnostics immediately upon detection of an issue.
• Enhance user satisfaction by resolving problems proactively, often before they are reported, and minimizing the need for on-site investigations.